1. Introduction
At Luna DR Transfers, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our transportation services.
By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
- Full name
- Email address
- Phone number
- Pickup and drop-off locations
- Payment details
b. Non-Personal Information
- IP address
- Browser type
- Device information
- Website usage data
Like most websites, we collect general technical data to improve user experience and analyze trends. (Luna DR Transfers)
3. How We Use Your Information
We use your information for the following purposes:
- To process bookings and provide transportation services
- To communicate booking confirmations and updates
- To improve our website and customer experience
- To send promotional offers (only if you opt-in)
- To comply with legal obligations
4. Cookies and Tracking Technologies
Our website uses cookies to:
- Enhance user experience
- Remember user preferences
- Track website performance
Cookies help identify users and improve service functionality, including booking processes.
You can disable cookies in your browser settings, but some features may not function properly.
5. How We Protect Your Information
We implement strong security measures including:
- SSL encryption
- Secure servers
- Restricted employee access
Sensitive data like payment details is encrypted to ensure safety during transactions.
6. Sharing of Information
We do not sell, trade, or rent your personal information.
We may share your data only with:
- Payment processors
- Transportation partners
- Legal authorities (if required by law)
We may disclose information when necessary to comply with legal processes or protect our rights.
7. Third-Party Services
We may use trusted third-party services for:
- Payment processing
- Analytics
- Marketing tools
These providers are obligated to keep your data secure and use it only for service-related purposes.
8. Data Retention
We retain your information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
After this period, your data is securely deleted or anonymized.
9. Your Rights
You have the right to:
- Access your personal data
- Request corrections
- Request deletion of your data
- Opt-out of marketing communications
To exercise these rights, contact us anytime.
10. Links to Other Websites
Our website may contain links to external sites. We are not responsible for their privacy practices, so we encourage you to review their policies separately.
11. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page to keep you informed about how we protect your information.
12. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
Luna DR Transfers
Email: info@lunadrtransfers.com
Phone: tel:(829) 598-2305